KFC Calls Woman Counterfeiter Over Coupon
 Monday, May 11th, 2009  by Anonymous Angst

On the day Kentucky Fried Chicken was offering 1 free piece of grilled chicken to every customer (no purchase necessary and no coupon needed) I went there and purchased a 6-piece grilled chicken meal and asked for my free piece. They said sure, and when I got home and opened my chicken bucket, not only was there no free piece (there should have been 7 pieces, not 6) but also half of the pieces were regular fried chicken and the rest were grilled. I was very disappointed.

Then, when they had this latest offer to print out coupons for a free 2-piece grilled chicken meal, I was unable to print out the coupons because every time I tried, their server was too busy. So I asked a family member to e-mail his coupons which he was able to successfully download. I figured there was no harm in this, a coupon is a coupon. Well apparently the coupon I printed was too small. When I got to the drive thru window (after waiting over a 1/2 hour) the girl took my coupon and disappeared. Two seconds later an EXTREMELY rude manager stuck his head out the window and was waving my coupon around saying "this is a fake, this is a copy...blah blah blah not an original."

I told him the website was having issues so I had a friend email it to me, and couldn't he just accept it this one time? I'd been waiting so long in line? He yelled NO NO NO and he was keeping the coupon because it was not an original and I would get no free chicken.

Horrible. Customer Service. The fact is KFC used this as a marketing ploy...do they really have to give away thousands of pieces of free chicken just to get people to remember that KFC still exists, and to eat there? Apparently so but they won't be getting my business after the experiences I had. Guess that marketing idea backfired.

I went on their website UnThinkKFC.com to check if they had any apologies about the mass disasters they caused. And here is their response:

Are they serious? They make a humongous promise about free coupons for all...free 2 piece meals to masses of people for two whole weeks. And then after three days they say, "We're sorry but we didn't know the response would be so huge...we can't possibly do that." They put it on Oprah for God's sake. Did they not think people were going to show up in droves? And now they are offering if you go into KFC and fill out an application, bring your coupon (if you were ever able to get one) and mail it in (along with your first born child) that they will send you a rain check good for one free 2 piece meal and a Pepsi.

Whatever, who's going to go through all that trouble! They are once again just trying to get people physically to the KFC (and get their mailing information for marketing purposes). This is so sad...I really just hope they go bankrupt. Colonel Sanders would be spinning in his grave. GRRRRR!!

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